CANCELLATION POLICY:
The deposit is non-refundable but may be held as a credit for 12 months from receipt. A booking must be made by end of 12 months or deposit is forfeited. Stay must be within 12 months of original dates (same season, High or Low) ie., same dates or earlier.

IMPORTANT INFORMATION REGARDING TRAVEL TO THE CHANNEL ISLANDS:
The reciprocal health agreement between the Channel Islands and the UK ended in 2009. This means that like Alderney residents, visitors to the island must pay to see a doctor or dentist, to use the ambulance service, or to use the A&E department at the hospital. Visitors to the islands are strongly advised to have their own health insurance and to ensure it does cover the Channel Islands. Even urgent emergency treatment for UK visitors is not covered in the Channel Islands like it is in EU countries as the Channel Islands are not part of the EU.

BANK HOLIDAYS
Alderney has the same bank holidays as the UK apart from in August when our bank holiday is the first Monday in August (Monday 5th August in 2019). Known locally as Alderney Week's Cavalcade Day, it is the day when islanders make floats and there is a procession through town. Also in December, Alderney has an extra Bank Holiday, Homecoming Day, on the 15th December which falls to the preceding Monday if the 15th is a Saturday or Sunday (Monday 9th December in 2019). This is to celebrate the day the islanders returned to the island having been evacuated during the second world war. Some banks and shops close on these days.

DISCLAIMER
We ask that any children are supervised at all times as we cannot be held responsible for any accidents occurring on our property.

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